Terms Of Service

Terms of Service for Raven Monitor

Last Updated: November 4th, 2024

Welcome to Raven Monitor! These Terms of Service (“Terms”) govern your access to and use of Raven Monitor (“we,” “us,” or “our”) and our Software as a Service (SaaS) platform. By signing up for or using Raven Monitor, you agree to these Terms. If you do not agree, please do not use our service.

1. Account Registration and Access

  • Eligibility: You must be at least 18 years old to use Raven Monitor. By registering, you confirm that you meet this age requirement.
  • Account Creation: You are required to create an account with accurate and current information. You agree to keep your information up to date.
  • Account Security: You are responsible for safeguarding your account login information. Raven Monitoring will not be liable for any unauthorized access due to your failure to secure your account.

2. Use of Services

  • Service Description: Raven Monitor provides website uptime monitoring services, including notification and reporting tools.
  • Permitted Use: You may only use the service for lawful purposes and in accordance with these Terms. Misuse, including but not limited to unauthorized access, interference with service functionality, or abuse of our systems, is prohibited.
  • Service Modifications: We reserve the right to modify or discontinue any part of the service at any time, with or without notice. We are not liable for any changes, suspensions, or discontinuations of service.

3. Subscription and Payment

  • Fees: Raven Monitor is a subscription-based service, and fees are billed on a recurring basis as specified at the time of purchase. All payments are processed securely through Stripe.
  • Billing Information: You must provide and maintain accurate billing information. By providing payment information, you authorize us to charge you for applicable fees.
  • Subscription Cancellation: You may cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing cycle. No refunds will be provided for partial billing periods.

4. Intellectual Property

  • Our Ownership: All intellectual property rights, including but not limited to trademarks, logos, and software, belong to Raven Monitor and our licensors.
  • Your Content: You retain ownership of all content and data you submit to Raven Monitor. By using our service, you grant us a limited license to use your content as necessary to provide the service.

5. Privacy and Data Use

Our collection and use of your personal information are described in our Privacy Policy. By using our service, you consent to our data practices as outlined in the Privacy Policy.

6. Limitation of Liability

  • No Warranties: Raven Monitor is provided “as is” without warranties of any kind. We do not guarantee uninterrupted, secure, or error-free service.
  • Liability: Raven Monitor, including our affiliates, officers, and employees, will not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of data, loss of revenue, or business interruptions.
  • Cap on Damages: In no event shall our total liability exceed the amount paid by you to us in the last 12 months for the service.

7. Indemnification

You agree to indemnify, defend, and hold harmless Raven Monitor from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the service, violation of these Terms, or infringement of any third-party rights.

8. Termination

  • Termination by Us: We may suspend or terminate your account at our sole discretion if we suspect misuse or violations of these Terms.
  • Termination by You: You may stop using Raven Monitor at any time. Termination does not relieve you of any outstanding payment obligations.
  • Effect of Termination: Upon termination, your right to access and use Raven Monitor will immediately cease, and any data or content associated with your account may be deleted.

9. Governing Law and Dispute Resolution

  • Governing Law: These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.
  • Dispute Resolution: Any disputes arising from these Terms shall be resolved through binding arbitration in [Your Jurisdiction], except as otherwise required by law. You waive any right to participate in a class action lawsuit.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on our website and update the "Last Updated" date. Your continued use of the service after any changes constitutes your acceptance of the new Terms.

11. Contact Information

If you have any questions about these Terms, please contact us at:

Raven Monitor
Email: roy@royldevelopment.com

By using Raven Monitor, you acknowledge that you have read, understood, and agree to these Terms of Service.